2022: Thank you for another successful year
Despite a year of challenges presented by the cost of living crisis, Government turmoil, inflation and ongoing market volatility, we have had another successful year together. We continue to listen to how we can help your clients, by evolving our criteria and underwriting service to ensure we can deal with complex scenarios and individual client's needs, all the while remaining committed to maintaining our service and response levels.
Looking back at the last 12 months, we have...
- Launched our own Shared Ownership proposition up to 95% LTV (of borrower's share) and maximum overall LTV of 75%;
- Helped 2,200 first time buyers realise their dream of owning their own home;
- Removed our minimum income requirement applications on Buy to Let;
- Won multiple industry awards including: Best Regional Building Society at the What Mortgage Awards for the 6th consecutive year; Mortgage Product Innovation (Deposit Unlock) at the Mortgage Finance Gazette Awards; 4 star Mortgage Provider at the Financial Adviser Services Awards; and Best Building Society for Mortgages in Credit Strategy's Lending Awards;
- Attended over 68 Intermediary events nationwide;
- Continued our commitment to providing excellent service standards to our intermediary partners, recognised through our average Customer Satisfaction score (CSAT) of 75 out of 100;
- Appointed two new regional BDMs to support you - Andy White and Sophie Goodwin;
- Continued to support our Communities by donating £211,692 to the Newcastle Building Society Community Fund;
- Continued our support of the New Build market through our award-winning Deposit Unlock mortgage products; and
- We're one of the first lenders to support lending through the Government's First Homes scheme.
Thank you
Our achievements are only possible with the relationships we have built with our Intermediary partners across the UK, and you are responsible for a huge part of our success. Your support has been invaluable in helping as many customers as we have in achieving their home ownership dreams.
From all of us here at Newcastle Intermediaries, we would like to say 'thank you' to all our Intermediary partners. We have more initiatives set to launch through 2023, and we look forward to continuing to develop our relationship with you.
As always, your dedicated Business Development Manager and our Intermediary Support Team are on-hand to help you with your cases.
A reminder of our updated opening hours over the rest of the festive period:
| 30 December | 9am - 5pm |
| 31 December - 2 January | Closed |
Best wishes for 2023!
Talk to your dedicated Business Development Manager or contact your Intermediary Support Team at Intermediary.lending@newcastle.co.uk or 0345 602 2338.
The Mortgage Strategy Awards are now open!
Our underwriters, BDM and mortgage teams work tirelessly to ensure we deliver the very best products and service we can for you and your clients.
We would be thrilled if you could show your support by voting for us in the following categories:
- - Best Large Loan Lender
- - Best BDM Team
As with everything else, we can't do it without your support!
Voting closes Wednesday 11th January 2023!
Vote now