Newcastle Intermediaries
Welcome to Newcastle Intermediaries. Our aim is to support the mortgage intermediary market by providing competitive products, coupled with excellent customer service. This is delivered by friendly, knowledgeable staff, helping you meet the needs of your customers.
Located in the North East of England, we are the intermediary arm of Newcastle Building Society, the 8th largest building society in the UK and the largest in the North East. We have a wealth of experience in intermediary lending and can be relied upon to deliver services that meet the needs of you and your customers.
As part of the government's Mortgage Charter, we have introduced some additional measures of support for your clients.
Find out more
Service Standards
Last updated: 29 November 2023
If you wish to discuss a new business enquiry, your dedicated Business Development Manager will be able to support your enquiry (find your BDM here).
Application to offer time:
7 working days
Average call
waiting time:
1 minute 43 seconds
Document assessment time:
1 working day
New case assessment time:
1 working day
Average DIP referral:
